Earn 1 point for every RM1 spent (excluding taxes and shipping).
Receive birthday points during your birthday month (varies by membership tier).
Invite a friend to make their first purchase, and both you and your friend will get 500 points.
Get 200 points for your first 5-star review of a product.
Follow us on Facebook, Instagram, and Xiaohongshu to get 100 points for each.
What can I use my points for?
You can use your points to redeem shopping credits or exquisite gifts, making your shopping more affordable. You can check the available redemption options in the redemption center.
Do points have an expiration date?
Points are valid for 12 months from the date they are earned. Please use your points within the validity period, as expired points will be automatically cleared.
How can I check my points balance?
You can log in to your member account and check your current available points and accumulated points on the ‘My Points’ page.
Why haven't my points been credited?
Points earned from inviting friends or completing other activities will be credited within 5 working days after the order is completed. If there is a delay, please contact customer service.
Can points be used with other discounts or promotions?
Vouchers redeemed with points cannot be used in conjunction with other discounts or promotions. Please use them according to the specific activity rules.
Will my points be deducted if I return a product?
Yes, if you return a product, the corresponding points will be deducted. If the points have already been used for redemption, the corresponding points must be returned.
When will my friend and I receive our points after my friend makes their first purchase using my invitation code?
After your friend's order is successfully completed, you and your friend will receive your points within 5 working days.
How many friends can I invite?
You can invite an unlimited number of friends. For each new friend who successfully makes a purchase, both you and your friend will receive 500 points.
Can points be exchanged for cash?
Points cannot be exchanged for cash. They can only be used to redeem shopping credits or gifts provided by us.